Similar issues as others Rated 1 by flahed
"We built a home with 7 baths and used Delta products everywhere. I can honestly say we have been so pleased with everything, except this soap dispenser. The design is beautiful, but similar to other reviews on this site, the pump action is just not designed well. It gets "stuck" once pumped and takes a while to expand back up. Essentially you only get 1 pump out of it, unless you pull it back up (difficult to do with wet and soapy hands). My distributor recommended I speak with Delta about this as it is a known issue and judging by the similar reviews, I understand their comments. Look forward to working with Delta on this."
Originally posted on deltafaucet.com Jan/2016
Very dissapointed - brand new soap dispenser does not work (hoping customer service can save the day) . Rated 1 by Bill2014
"Hello Delta, I see others are having the same problem I am, although ,maybe not quite as quickly."
Originally posted on deltafaucet.com Jun/2014
Poor quality at the moment Rated 2 by Ianmason
"I hate to write bad reviews, but I purchased this dispenser along with the matching faucet and 4 other Delta lines in my newly built house. This has been the only thing I have had trouble with, so I feel bad to slam it. However, it stopped pumping well a few months after install (from a professional). Then I noticed it would spin a lot (ok by design I would expect that a bit), then the body of the dispenser started to come away from the base. I pushed it back in the best I could, now the soap comes from inside the dispenser and not the nozzle. Took it apart, it looks like the tube tore away from where it directs to the nozzle."
Originally posted on deltafaucet.com Aug/2015
Will the replacement be better than my original? Rated 1 by Bekkieann
"Like others here, my soap dispenser has not worked properly since it was installed. It barely pumped a drop of soap at a time; the unit would spin around and not stay in place. It eventually broke and will no longer dispense soap at all. In looking to replace it, I was disappointed to read the reviews here indicating there are obviously design problems with the unit. Before I order the replacement, I wonder if Delta can assure me the design issues have been addressed and I can expect better performance from the replacement. Otherwise, i guess I'll just keep the original non-functioning unit as a decorative item on my countertop. By the way, I really love the faucet part of this set and would highly recommend it without the soap dispenser."
Originally posted on deltafaucet.com Jan/2016
