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Showing 3 out of 3 questions.
Anonymous
What part of the Moen 1213 M-Core Valve Cartridge For M-Core Valve controls the water flow, turning the water on and off? Does this cartridge tend to have a slow continuous leak?
Hi, there! Thank you for your inquiry about the Moen 1213 valve cartridge. Yes, the cartridge controls the on/off of the water for Moen valves, including the Moen M-Core valves. For us to better assist you, please provide us with the name and model number of your trim kit. This way, we may be able to give the correct cartridge for you. You can also contact one of our knowledgeable customer specialists at 435-868-4020 between 7:00 AM and 7:00 PM MST (Mon-Fri) via email at support@plumbersstock.com. Thank you for trusting PlumbersStock. Enjoy your day!
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Anonymous
I purchased a Moen U130CIS M-Core 3 series valve with 3 port. I also purchased a Moen T2252EPBN. Neither one of these came with the cartridge. Is the Moen 1213 M Core Series cartridge compatible with these to products?
Hello, there! Thank you for posting an inquiry concerning the Moen 1213 cartridge. No, this cartridge is for used with the Moen UTS32001 valve trim. The Moen 96988 is the cartridge that you will need for your Moen T2252EPBN shower trim. To place an order for the Moen 96988, please follow its link, click "Add to Cart", and fill in the required fields. Enter your zip code, and you're on your way. Thank you for choosing PlumbersStock. Happy shopping!
3
Anonymous
I have not received product that I ordered 7 weeks ago ?
Hello, there! Sorry to hear that. We have forwarded your concerns to our Customer Service Department. But, to inquire about your order, please contact one of our knowledgeable customer service representatives @ 435-868-4020 between 8:00 am and 7:00 pm MST or through e-mail at support@plumbersstock.com. Have a nice day!
0
Anonymous
I am going on for 3 weeks and still haven’t received the item or a ship confirm. The order number doesn’t even work via their site and yes they have taken their money