Milwaukee 2456-20 M12 1/4 Ratchet - Tool Only

Good day! We appreciate your interest in our Moen 2060 Cartridge. Unfortunately, we don't have this item in stock right now so we can't check it ourselves and Moen did not provide any specification sheet on this product. It is, however, to be used with a three or five-function rough in valve. You may check out this Installation Sheet for more information. Should you have more questions, please let us know. We found Moen's customer support contact number for you. Just dial 1-800-289-6636 and they should be able to better help you with this question. Thank you for visiting plumbersstock.com – your one-stop online store for all your plumbing needs!

Howdy! Thank you for posting your concern about the Moen 2060 cartridge. You need to remove the trim and the cartridge then reinstall the cartridge and the trim in its proper way to make sure that everything is correctly installed. You may refer to this video and installation manual for more accurate information. After following the steps for troubleshooting and you are still experiencing the same problem, it would be best to contact Moen’s Customer Service Department at 1-800-289-6636 from 9 AM to 5:30 PM EDT (Mon-Fri) or through e-mail online at https://www.moen.com/customer-support/contact-us. They will be more than happy to further assist you. Thank you for choosing PlumbersStock. Have a great day!